Why do you think that? Please elaborate. You really don't think it's a bad thing for a company if customers stop to trust said company?
Are you saying it's the customers' own fault they stop trusting the company?
And please don't start with the usual "vocal minority". Of course it's a minority, but it's way bigger than it should ever be for a smooth sailing company.

Or are you purposely misinterpreting the words "fear and rage" to literally mean shivering in horror and throwing furniture while screaming?
You do realize in this context the words mean "uneasiness if an order will ever arrive" and "dissatisfaction that the new course will cost a lot more money to keep up".

I think Usagi is just being snarky. Don’t let it get under your skin.

I'm interested, but I don't like the fact she will be an exclusive. Part of the reason I got into Super Dungeon was because of the lack of exclusive models. I know a lot of Kickstarter board games really go crazy with exclusives, but they never did. It's all starting to change now though, which worries me. I like the fact that if someone finds out about the game 2 years from now, they will be able to get everything available. Alternate sculpts are one thing, but a whole unique model is another. I also wonder when she will ship. They say it's a special production run, which can mean anything. Does this mean it will be shipped when the first part of the Legends Kickstarter is being produced?

It's also so weird that this news comes out of nowhere. It's not on their main page, or Kickstarter, or anything. I have to find out about it from the forums first and do my research.

But when a company with a Zero-Exclusives policy...

Am I missing something? Have they posted this picture somewhere? Because I cannot find it.